Privacy Policy

PRIVACY POLICY

At Onyx Qora, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. INFORMATION WE COLLECT
We collect personal information that you provide to us when you make a purchase or attempt to make a purchase through the Site. This includes:

• Order Information: Name, billing address, shipping address, payment information, email address, and phone number.
• Device Information: Web browser, IP address, time zone, and cookies installed on your device.

2. HOW WE USE YOUR INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the Site. Additionally, we use this information to:

• Communicate with you and confirm orders.
• Screen our orders for potential risk or fraud.
• Provide you with information or advertising relating to our premium products or services.

3. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use delivery courier services (like Leopard, TCS, or Trax) to ship your orders directly to your address.

4. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

6. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or WhatsApp customer care.